At Groww Mutual Fund, our highest priority is you, our esteemed customer. We believe in delivering service of the highest quality, with your satisfaction being our ultimate goal. We understand that you may have concerns from time to time, and we have established multiple channels through which you can voice them to us.
If the solution provided by our support team doesn't meet your expectations, we encourage you to directly get in touch with our Investor Relations Officer. Here are the details:
Name: Mr. Krishnam Thota
M: +9122 69744435
Email: [email protected]
Corporate Office: 1202A - 12A Floor, One World Centre, Lower Parel, Mumbai - 400013, Maharashtra
In the event your concerns still remain unanswered after reaching out to all our available grievance redressal avenues, you have the recourse to approach SEBI and lodge your grievance via their SCORES (SEBI Complaint Redress System) for an expedited resolution.
Here's how to navigate the SCORES system and file your complaint:
Step 2: To register your complaint, provide necessary details such as your PAN, address, mobile number, and email address.
Or you can opt for online resolution of dispute through Conciliation/Arbitration on SMART ODR Portal at - https://smartodr.in/